How to Fix Banking Details Are Pending?

Ever checked your SASSA SRD status and seen the frustrating message: “Banking Details Pending“? Annoying, right? You’re probably wondering what this means and how to fix it ASAP so you can receive your much-needed grant.

Well, don’t worry! This guide will explain why SASSA keeps your banking details pending, how they verify your information, and most importantly, how to fix the issue and get your money without further delays. Let’s dive in!

Why Does SASSA Keep Banking Details Pending?

SASSA keeps your banking details in “pending” status because they need to verify them before approving any payments. This verification process ensures that:

• The bank account belongs to you (the beneficiary who applied for the SRD grant).
• The bank account is active and able to receive payments.
• There are no discrepancies in your details.

SASSA works to prevent fraud by making sure that the bank account details match the details on your SRD grant application. If the name on the bank account is different from the applicant’s name, SASSA will reject the banking details.

So, if your banking details are still “pending,” it means they are either being verified or you haven’t submitted them yet. Let’s look at how SASSA verifies your details.

How Does SASSA Check and Confirm Banking Account Information of a Beneficiary?

SASSA doesn’t just approve banking details instantly. They go through a verification process using the Department of Home Affairs (DHA) and Postbank. 

Here’s how it works:

• Identity Check: SASSA sends your details (name, ID number, and other information) to the DHA to confirm your identity and ensure that you are a legitimate applicant.
• Bank Verification: Once your identity is confirmed, SASSA sends your banking details to the selected bank for verification. The bank checks:
  • If the account is active.
  • If the account belongs to you (matches your ID number).
  • If the account can receive SRD payments.
• Approval or Rejection: After verification, your status will change from “pending” to either approved (if everything is correct) or rejected (if there are errors).

Now, let’s fix the issue!

Fixing the Status “Banking Details Pending”

If your SASSA banking details are still pending, it’s possible because you haven’t submitted them yet. SASSA is waiting for you to provide your bank details, and until you do, your payment won’t be processed.

Here’s How to Add Your Banking Details to SASSA:

1. Visit the Official SASSA SRD Website
   1. Go to srd.sassa.gov.za
2. Look for “Add Banking Details” Option
   1. Scroll down and find the section that allows you to update your banking details.
3. Now, A Form Will Open to Complete
   1. Enter the required information carefully.
4. Provide the Following Details:
   1. Bank Account Number (Must be in your name)
   2. BIC Code (Bank Identifier Code, if required)
   3. IBAN (International Bank Account Number, if required)
   4. Select Your Bank Name from the list provided
5. Save the Changes
   1. After entering the details, click “Save.”
6. Verify with OTP (One-Time Password)
   1. SASSA will send an OTP to your registered phone number.
   2. Enter the OTP to confirm and verify your bank details.

Once you’ve completed these steps, your banking details will be submitted for verification. Now, let’s see how long this process takes.

How Long Does SASSA Take to Approve Banking Details?

SASSA doesn’t process banking details instantly. The approval process can take anywhere between:

• Minimum: 7 working days
• Maximum: 21 working days

For example, if you submit your bank details in March 2025, your SRD payment will be sent in April 2025 after verification.

While waiting, you can track your application status by visiting srd.sassa.gov.za and checking for any updates.

Can I Choose Other Payment Methods to Get Payment?

Yes! If you don’t have a bank account or don’t want to receive payments via bank transfer, you can opt for cash pickup at retail stores.

SASSA allows you to collect your SRD grant from:

• Pick n Pay
• Shoprite
• Boxer
• Checkers
• USave

To switch to this option, visit srd.sassa.gov.za and update your payment method.

Frequently Asked Questions (F.A.Q)

What does “Bank Details Pending” mean?

It means that SASSA has not yet received or verified your bank account details.

How do I fix my SASSA banking details?

Visit srd.sassa.gov.za and update your banking information under the “Add Banking Details” section.

How long does a bank account stay pending?

SASSA can take 7 to 21 working days to verify and approve your banking details.

Does “pending” mean “approved”?

No. “Pending” means it’s still being processed, while “approved” means it has been verified and accepted.

What time will my pending deposit be available?

Once approved, your payment will be processed in the next SRD payment cycle (usually the next month).

Final Thoughts

Seeing “Banking Details Pending” on your SASSA status can be frustrating, but don’t panic. The best thing to do is to check if you’ve submitted your bank details and ensure they match your SASSA application. If you haven’t, follow the steps above to submit them now.

If you don’t want to wait for bank verification, consider switching to a cash pickup option. Either way, once your details are approved, you’ll receive your SRD grant without any issues.