The check for that month has not reached a final outcome yet. Read what Pending covers and when to look again.
Read pending guideIndependent SRD help
SASSA SRD R370 Status, Payments and Appeals
Check your SRD R370 status, read what the result actually means, and go straight to the right next step for payment, appeal, banking or reapplication.
Independent information website. Not affiliated with SASSA or any government department.
- Check
- Understand
- Resolve
Start with your status
The status tool asks for the ID number and phone number you applied with, then shows the result for the current assessment period.
Open the status checkWhat does your status say?
Pick the result you see and move to the guide that explains it. SASSA reassesses every month, so each month carries its own outcome.
The month was approved. The next thing to look for is the pay day field, which SASSA sets separately.
See payment next stepsA decline always carries a reason. Read the reason first, because it decides whether you appeal or fix something and reapply.
Understand decline and appealYour banking or payment information needs attention. This is not the same as a plain Pending result.
Fix banking detailsSASSA has not received the reapplication step it is waiting for. The status will not move until that is done.
Complete reapplicationYour application or reapplication step went through. That is not the same as being approved or paid.
What happens nextHow the SRD process works
1
Check you qualify
The SRD grant has its own eligibility rules and income test. Confirm them on the official service before you apply.
Read the guide2
Apply
Apply once on the official SRD service using your own identity details and your own phone number.
Read the guide3
Verification
SASSA runs identity, income and banking checks. Each check is a separate step and can show its own message.
Read the guide4
Read your status
Every assessment period gets its own result. Read the status for the exact month you are asking about.
Read the guide5
Payment or appeal
Approved months get a pay day. A declined month can be appealed for that month on its own.
Read the guideNeed official help?
SASSA runs the grant and makes every decision. This site checks your status and explains the result. When a case needs an SASSA officer, the toll-free line is 0800 60 10 11.