SASSA Contact Details

Welcome to the South African Social Security Agency (SASSA) contact details page. Here you will find all the SASSA offices in all the states of South Africa. Not only offices, note down all the phone numbers, email addresses and fax numbers.

Overview of SASSA Offices and Contact Details

The South African Social Security Agency (SASSA) operates an extensive network of offices across the country to ensure that social grants and support services are accessible to all citizens. With 389 local offices and 46 district offices, SASSA provides assistance to individuals seeking grants, inquiries, and other social security services. 

Each office is equipped to handle various concerns, including applications, payment issues, and general information about available benefits. 

To make communication easier, SASSA provides multiple contact channels, including phone numbers, email addresses, and fax numbers for each office. Whether you need assistance with a child support grant, old age pension, or disability benefits, SASSA’s nationwide presence ensures that help is never too far away. 

This page provides a complete list of all SASSA offices in every province, along with their relevant contact details, so you can easily reach out to the nearest office for support and guidance.

SASSA Head Office Contact Information

• SASSA House: 501 Prodinsa Building, Cnr Beatrix and Pretorius Street, Pretoria
• Private Bag: X55662, Arcadia, Pretoria, 0083
• Phone: 0800 60 10 11
• Helpline: 012 400 2322
• Email: grantsenquiries@sassa.gov.za
• Website: www.sassa.gov.za
• WhatsApp: +27 60 012 3456

SASSA Office Addresses

Now let’s explore all the SASSA offices in the different states of South Africa.

Gauteng

Office Location	28 Harrison Street, Johannesburg, 2000
Email	grantsenquiriesgp@sassa.gov.za
Helpline	011 241 8320

Eastern Cape

Office Location	1st Floor, Waverley Office Park, 3-33 Phillip Frame Road
Email	ECCustomerCare@sassa.gov.za
Helpline	043 707 6335

Mpumalanga

Office Location	18 Ferreira Street, Nelspruit, 1200
Email	GrantsEnquiriesMP@sassa.gov.za
Helpline	013 754 9446

North West

Office Location	SASSAHouse, University Drive, Mmabatho 2735
Email	sassanwqueries@net1.com
Helpline	018 388 4006

Limpopo

Office Location	43 Landros Mare Street, Polokwane, 0699
Email	CustomerCareLim@sassa.gov.za
Helpline	015 291 7509

KwaZulu Natal

Office Location	1 Bank Street, Pietermarilzburg 3201
Email	GrantsEnquiriesKZN@sassa.gov.za
Helpline	033 846 3400

Northern Cape

Office Location	95-97 Du Toitspan Road, Kimberley 8300
Email	GrantsEnquiriesNC@sassa.gov.za
Helpline	053 802 4919

Western Cape

Office Location	Golden Acre, Adderley Street, Cape Town 8000
Email	GrantsEnquiriesWC@sassa.gov.za
Helpline	021 469 0235

Free State

Office Location	African Life Building, 75 St Andrew Street Bloemfontein
Email	051 410 8339
Helpline	GrantsEnquiriesFS@sassa.gov.za

F.A.Q

How can I check the status of my SASSA grant application?

You can check your SASSA grant status online at www.sassa.gov.za or by calling the toll-free helpline at 0800 60 10 11.

What should I do if my SASSA payment is delayed?

Contact your nearest SASSA office or call the helpline with your ID number to inquire about the delay and possible resolution.

Can I update my contact details for SASSA notifications?

Yes, visit your nearest SASSA office with your ID or email your regional office to update your phone number or email.

How do I appeal a declined SASSA grant application?

Submit an appeal within 90 days of rejection by visiting a SASSA office or emailing the appeals department with supporting documents.