SRD SASSA STATUS CHECK

The SASSA SRD Status Check allows beneficiaries to track their R370 Social Relief of Distress (SRD) grant and payment dates. Applicants can verify their grant status through multiple methods, such as online, via WhatsApp, phone calls, SMS, or using the Moya app.

In this guide, you will find everything you need to know about checking your SASSA status, payment delays, appeals, and what each status message means.

SASSA Status Check for R370 Payment Dates

Enter your application ID and phone number above, then click the ‘Check Status’ button to view your social relief grant payment date

SRD February 2025 Payment Dates

SASSA Status Check: The R350 grant, now increased to R370, has updated payment dates for February 2025

GRANT MONTH	OLDER PERSONS GRANT	DISABILITY GRANT	CHILDREN’S GRANT
July 2024	03 July 2024	04 July 2024	05 July 2024
August 2024	5 Aug 2024	6 Aug 2024	7 Aug 2024
September 2024	2 Sep 2024	3 Sep 2024	4 Sep 2024
October 2024	2 October 2024	3 October 2024	4 October 2024
November 2024	4 November 2024	5 November 2024	6 November 2024
December 2024	4 December 2024	5 December 2024	6 December 2024
January 2025	6 January 2025	7 January 2025	8 January 2025
February 2025	4 February 2025	5 February 2025	6 February 2025
March 2025	4 March 2025	5 March 2025	6 March 2025

What is the SASSA SRD R370 Grant?

The Social Relief of Distress (SRD) grant is a financial aid program run by the South African Social Security Agency (SASSA) to assist unemployed and low-income citizens.

Key Facts About the SRD R370 Grant:

• Initially set at R350, the grant was increased to R370 from April 2024.
• Designed for South Africans who have no other source of income.
• Available to citizens, permanent residents, asylum seekers, and special permit holders.
• Paid monthly, but payment dates vary.

How to Check Your SASSA SRD R370 Status

You can check your SASSA SRD R370 grant status using the following methods:

1. Online SASSA Status Check (Fastest Method)

Checking your SASSA status online is the quickest and easiest way.

Steps to Check SASSA SRD Status Online:

1. Visit the official SASSA SRD website: srd.sassa.gov.za
2. Click on “Check Status”.
3. Enter your South African ID number and registered phone number.
4. Click “Submit”.
5. Your status and payment dates will be displayed.

2. SASSA Status Check via SMS

You can check your SASSA R370 grant status via SMS by following these steps:

• Open your phone’s messaging app.
• Type: STATUS <Your ID Number>.
• Send the message to 32555.
• You will receive an SMS with your grant status.

3. Check SASSA SRD Status via WhatsApp

You can also check your SASSA R370 status through WhatsApp, even without airtime.

Steps to Check SASSA Status via WhatsApp:

1. Save the official SASSA WhatsApp number 082 046 8553.
2. Open WhatsApp and start a chat with the saved number.
3. Type “Status” and send.
4. Follow the on-screen instructions and provide your ID number.
5. You will receive your grant application status via WhatsApp.

4. Check SASSA Status via Phone Call

For those who prefer calling, SASSA provides a toll-free number.

Steps to Check SASSA Status via Phone:

1. Dial 0800 60 10 11.
2. Select the SRD grant option.
3. Provide your ID number for verification.
4. Listen to your status update.

5. Using the Moya App for SASSA Status Check

The Moya app is a data-free way to check your SASSA grant status.

Steps to Check SASSA Status via Moya App:

1. Download the Moya App from the Google Play Store.
2. Open the app and go to the “Services” tab.
3. Select the “SASSA SRD” option.
4. Enter your ID and phone number.
5. Your application status will be displayed.

6. Visiting a SASSA Office

If none of the digital methods work, you can visit a local SASSA office to check your status. Ensure you carry:

• Your South African ID.
• Registered phone number.
• Application reference number (if available).

7. Checking SASSA R370 Payday via the Android App

Another option is using the SASSA Status Check app.

Steps to Use the SASSA Status Check App:

1. Download the app from the Google Play Store.
2. Open the app and enter your ID number.
3. Check your grant status and payment dates.

All SASSA Grants Available in 2025

SASSA provides various grants to assist individuals and families in need. Below is a list of all grants, including their amount, payment dates, and eligibility criteria.

1. Older Persons Grant

This grant supports senior citizens who have no or limited income sources.

• Amount:
  • Ages 60-74: R2,210 per month
  • Ages 75 and older: R2,240 per month
• Payment Date: 3rd of each month
• Eligibility:
  • South African citizen, permanent resident, or refugee
  • Aged 60 years or older
  • Must pass the means test (low-income threshold)
  • Not receiving another social grant
  • Not cared for in a state institution

2. Disability Grant

This grant is for individuals who have a permanent or temporary disability preventing them from working.

• Amount: R2,210 per month
• Payment Date: 4th of each month
• Eligibility:
  • South African citizen, permanent resident, or refugee
  • Aged 18-59 years
  • Medically assessed as disabled
  • Must pass the means test
  • Not receiving another social grant
  • Not in a state institution

3. Child Support Grant

This grant assists caregivers in providing for children’s basic needs.

• Amount: R560 per child per month
• Payment Date: 5th of each month
• Eligibility:
  • Child must be under 18 years old
  • Applicant must be a primary caregiver
  • South African citizen, permanent resident, or refugee
  • Must pass the means test
  • Child must not be in a state institution

4. Foster Child Grant

This grant provides financial support for foster parents caring for children under a court order.

• Amount: R1,200 per child per month
• Payment Date: 5th of each month
• Eligibility:
  • Child must be placed under foster care by a court
  • South African citizen, permanent resident, or refugee
  • No means test required

5. Care Dependency Grant

This grant assists caregivers of children with severe disabilities who require permanent care.

• Amount: R2,210 per month
• Payment Date: 5th of each month
• Eligibility:
  • Child must be under 18 years old
  • Must have a severe disability
  • A medical assessment is required
  • Must pass the means test
  • South African citizen, permanent resident, or refugee

6. Grant-In-Aid

This is an additional grant for beneficiaries who need full-time care due to a physical or mental condition.

• Amount: R530 per month
• Payment Date: Paid with the primary grant
• Eligibility:
  • Must already receive Older Persons, Disability, or War Veterans Grant
  • Medical proof of needing full-time care
  • Not being cared for in a state institution

7. War Veterans Grant

This grant provides financial assistance to war veterans who served in World War II or the Korean War.

• Amount: R2,240 per month
• Payment Date: 3rd of each month
• Eligibility:
  • Must have served in WWII or the Korean War
  • Must be 60 years or older or disabled
  • Must pass the means test
  • Not receiving another social grant
  • Not in a state institution

8. Social Relief of Distress (SRD) R370 Grant

The SRD R370 grant is a temporary financial relief for unemployed South Africans.

• Amount: R370 per month
• Payment Date: Between 22nd and 28th of each month
• Eligibility:
  • South African citizen, permanent resident, or refugee
  • 18-59 years old
  • Unemployed and not receiving any other government financial support
  • Must pass monthly income verification (earning less than R370 per month)
  • Not receiving UIF benefits or NSFAS funding

These grants provide vital financial support to eligible individuals and families, ensuring basic needs are met across South Africa.

Why is My SASSA Money Not Paid Yet?

If your SASSA R370 payment hasn’t been received, here are possible reasons:

1. Payment Processing Delays

• SASSA pays grants in batches.
• Some payments take longer than others.
• Payments are usually made after the 2nd week of the month.

2. Incorrect Banking Details

• If your bank details are incorrect, payments may be delayed.
• Update your details on srd.sassa.gov.za.

3. Post Office Payment Issues

• If you collect payments from the Post Office, delays may occur due to cash shortages.

4. Verification Issues

• If SASSA is still verifying your application, your payment may be delayed.

SASSA Appeal Process for Declined SRD Applications

If your SASSA SRD application is declined, you can submit an appeal.

Steps to Appeal a Declined SASSA Grant:

1. Visit the appeal website: srd.sassa.gov.za/appeal
2. Click on “Lodge an Appeal”.
3. Enter your ID number and phone number.
4. Click “Send PIN” and enter the OTP received.
5. Select the month for appeal and provide a reason.
6. Click “Submit”.

SASSA Appeal Status Check

• Call the SASSA helpline: 0800 60 10 11.
• Visit your nearest SASSA office.
• Check online at srd.sassa.gov.za.

Understanding Your SASSA Status Response

When you check your SASSA SRD R370 status, you might see different messages:

Common SASSA Status Messages and Their Meanings

Status Message	Meaning
Pending	Your application is still under review.
Approved	Your application is successful, and you will receive payment.
Declined	Your application has been rejected due to eligibility issues.
Self-Exclusion Response Found	You earn above R370 per month or receive financial support.
Identity Verification Failed	Your ID details do not match the Department of Home Affairs records.
Means Income Source Identified	SASSA found an income source linked to your name.
Referred	Your application is sent for further verification.

What to Do If Your SASSA Status Shows “Approved but No Payment”?

If your SASSA R370 status says “Approved” but you haven’t received money, follow these steps:

1. Check your bank details on srd.sassa.gov.za.
2. Wait for the next payment cycle (SASSA often pays in phases).
3. Contact SASSA via their helpline: 0800 60 10 11.
4. Visit a SASSA office for further assistance.

What Does SASSA Self-Exclusion Response Found Mean?

If your SASSA SRD R370 status shows “Self-Exclusion Response Found,” it means that SASSA has found a reason to exclude you from receiving the grant. This usually happens if you earn more than R370 per month or receive financial support from other sources. The SRD grant is meant for people with no stable income, so if SASSA detects that you receive money from a salary, UIF (Unemployment Insurance Fund), NSFAS (National Student Financial Aid Scheme), pension, or another government program, your application may be rejected. The system automatically checks your bank account and other records to confirm whether you qualify. If it finds that you have income above the required threshold, it labels your application as self-excluded, meaning you do not meet the criteria.

If you believe the “Self-Exclusion Response Found” status is incorrect, you can appeal the decision on the SASSA appeals website (srd.sassa.gov.za/appeal). You will need to provide proof that you do not have a stable income or that the detected income was a mistake. SASSA reviews appeals on a case-by-case basis, so it is important to check your bank statements and ensure all information is accurate before submitting an appeal. If you were mistakenly flagged as receiving more than R370 per month, providing supporting documents can help reverse the decision and reinstate your grant.

Where Can You Collect Your SASSA SRD R370 Grant?

SASSA provides multiple payment options for beneficiaries to receive their SRD R370 grant. You can collect your money through banks, retail stores, ATMs, or Postbank services. Below is a list of banks and payment methods you can use.

1. Banks That Support SASSA SRD Grant Payments

SASSA allows beneficiaries to receive payments directly into their bank accounts. Below is a list of banks that accept SASSA SRD R370 grant payments:

Major Banks Supporting SASSA Payments:

• ABSA
• Capitec Bank
• FNB (First National Bank)
• Nedbank
• Standard Bank
• TymeBank

If you selected bank transfer when applying for your SASSA SRD grant, the money will be deposited into your account. Ensure your banking details are correct by checking on srd.sassa.gov.za.

2. Collecting SASSA Grant Payments from Retail Stores

If you do not have a bank account, you can collect your SRD R370 grant from major retail stores across South Africa.

Retail Stores Accepting SASSA Payments:

• Pick n Pay
• Boxer Superstores
• Shoprite
• Checkers
• USave

3. SASSA Grant Collection via Postbank and SAPO

SASSA payments were previously available at South African Post Office (SAPO) branches, but the Post Office no longer pays SRD grants. However, beneficiaries can still receive payments through Postbank services.

• If you selected “Postbank Virtual Card,” you can withdraw your grant from ATMs or selected retail stores.
• Postbank Gold Card holders can withdraw their grants from ATMs or retail partners like Pick n Pay, Shoprite, and Boxer.

4. Collecting SASSA Grants from ATMs

If your SASSA grant is paid into your bank account, you can withdraw the money from any ATM.

• Use an ATM of your bank (ABSA, Capitec, FNB, Nedbank, Standard Bank, or TymeBank) to avoid extra fees.
• You can also withdraw cash at ATMs of other banks, but transaction fees may apply.

5. SASSA Payments via Mobile Money Services

SASSA is working on introducing mobile payment services, where beneficiaries can receive grants via mobile wallets or eVouchers. Currently, most SRD grants are paid via bank transfers or retail store collections.

Post Office Not Selected for SASSA Srd Grant

When applicants for the SASSA Grant (SRD R350) see “Post Office Not Selected” in their application status, it indicates that their procedure hasn’t been processed yet due to bank account verification issues. To address this, SASSA allows applicants to choose a Post Office location for payment collection. They can do this by visiting the official SRD R350 grants website and following the prompts to select a branch. Failure to select a location may result in continued “application not selected” status notifications. Ultimately, accurately registering at a chosen Post Office is crucial for receiving the grant and overcoming financial challenges.

Will the SASSA SRD R370 Grant Be Cancelled or Renewed?

The SASSA SRD R370 grant was initially introduced as a temporary measure to provide financial relief to unemployed South Africans during the COVID-19 pandemic. However, due to the country’s ongoing economic challenges, high unemployment rates, and rising poverty levels, the government has extended the grant multiple times. As of now, the South African government has committed to continuing the SRD grant until March 2025, with further discussions on whether it will be permanently incorporated into the country’s social security system. The future of the grant depends on budget allocations, economic conditions, and political decisions. While many experts and civil society groups advocate for making it a permanent Basic Income Grant (BIG), there has been no final decision on whether the R370 SRD grant will continue beyond 2025. Beneficiaries are advised to stay updated with official SASSA announcements and government budget statements to track any policy changes regarding the grant’s extension or possible termination.

Latest Changes and Updates to the SASSA SRD R370 Grant

Recent updates include an increase from R350 to R370, effective April 2024, following concerns about inflation and the rising cost of living. Additionally, the government has introduced stricter eligibility checks to ensure that only those who truly need financial assistance receive the grant. SASSA now conducts monthly income verification by checking applicants’ bank accounts to confirm they do not exceed the income threshold of R370 per month. The government is also considering shifting the grant into a more structured Basic Income Support (BIS) system, which could provide long-term financial aid to unemployed South Africans. However, such a policy would require substantial funding and may lead to tax reforms or adjustments in government spending. For now, the SRD R370 grant remains active, but its future beyond March 2025 will depend on government policies and economic conditions.

SASSA Contact Details: How to Get Assistance

The South African Social Security Agency (SASSA) provides various contact options for assistance and inquiries. Below is a comprehensive list of their contact details:

Head Office:

• Physical Address:
  ASSA House,
  501 Prodinsa Building,
  Cnr Steve Biko and Pretorius Streets,
  Pretoria.
• Postal Address: rivate Bag X55662, Arcadia, Pretoria, 0083.
• Phone: 12 400 2322 (Switchboard)
  Toll-Free: 0800 60 10 11
• Email: rantsEnquiries@sassa.gov.za
• Website: www.sassa.gov.za