Check SASSA Status on WhatsApp
SASSA status check service is available on different platforms. You can use different methods including the Moya app, mobile app, and the official SASSA SRD website. However, in this article, we will focus on the “Check SASSA Status on WhatsApp” only.
If you need to check your SRD R370 grant application status, you can use your WhatsApp application and get the status easily. I will explain all the steps clearly so everyone can understand it. So read this article thoroughly and get to know if your status is approved, pending, or declined for this current month.
What is SASSA WhatsApp Number?
Please save the SASSA WhatsApp number into your mobile contact list so we can proceed to the status check process easily. The official WhatsApp number is:
So note down this number or you can tap on the number to directly open it into your WhatsApp application.
How to Check SASSA Status on WhatsApp?
If you’ve applied for a SASSA grant and want to check your application status, you can do so conveniently via WhatsApp. Follow this step-by-step guide to ensure a smooth process.
Step 1: Contact SASSA During Office Hours
Before you proceed, make sure to check your status during SASSA’s official working hours, which are 8:00 AM to 5:00 PM from Monday to Friday. Sending a message outside of these hours may result in delayed responses.
Step 2: Save the SASSA WhatsApp Number
To begin, you need to have SASSA’s official WhatsApp number saved on your phone. You can find the latest official number on this webpage above.
Step 3: Open WhatsApp and Start a Chat
Once you have saved the number, open WhatsApp and start a new conversation with SASSA. In the chat window, send a simple message like “Hi” or “Hello” to initiate the process.
Step 4: Request Your Grant Application Status
After greeting, ask for your SASSA grant application status. You can type something like:
“Hello, I would like to check the status of my SASSA grant application.”
Step 5: Wait for a Response
SASSA’s response time can vary. Sometimes, you may receive an immediate automated reply, but in other cases, it may take 5 to 6 hours for a response from an agent. Be patient and keep checking your WhatsApp messages.
Step 6: Provide the Required Information
Once SASSA responds, you will need to provide specific details to verify your application. Make sure you have the following information ready:
- South African ID Number
- Your Phone Number (linked to your application)
- Application ID (AppID)
- Send these details accurately to avoid any further delays.
Step 7: Receive Your Application Status
After submitting your details, SASSA will check your records and send you an update. Your application status can be one of the following:
- Pending – Your application is still being processed.
- Approved – Your grant has been approved.
- Declined – Your application was not successful.
- Failed – There was an issue with your application.
Step 8: Ask for Further Assistance (If Needed)
If your application is approved, you can inquire about your SRD payment date to know when you will receive your funds. If your application was declined, you can ask for reasons and guidance on how to appeal.
How to Appeal for the SASSA Status Declined on WhatsApp?
If your SASSA grant application has been declined, you have the right to appeal the decision. The appeal process is simple and can be started via WhatsApp by following these steps.
Step 1: Open the SASSA WhatsApp Chat
Start by opening the WhatsApp conversation with SASSA’s official number. If you haven’t saved it yet, find it at the start of this page.
Step 2: Request the Appeal Application Form
Send a message such as:
“Hello, my SASSA grant application was declined. I would like to submit an appeal.”
SASSA’s automated system or an agent will then provide you with a secure appeal link in the chat.
Step 3: Follow the Secure Link
Click on the provided link, which will take you to the SASSA appeal application form on their official website.
Step 4: Fill in Your Appeal Details
You will need to provide the following information in the appeal form:
- South African ID Number
- Registered Phone Number
- Application ID (AppID)
- Reason for Appeal (Briefly explain why you believe your application should be reconsidered)
Step 5: Submit the Appeal Form
After completing the form, double-check your details for accuracy, then submit it.
Step 6: Wait for SASSA’s Response
SASSA will review your appeal, and you will receive an update via WhatsApp or SMS. The process may take several days, so be patient.
How to Check SRD Balance Status and Payment Date on WhatsApp?
Not sure what your SASSA balance is? Here is the guide to know about it using WhatsApp.
Step 1: Open the SASSA WhatsApp Chat
Open your WhatsApp app and then choose “SASSA” as your recipient. Now send a message to the SASSA team via WhatsApp. You can also send voice note messages to SASSA using your WhatsApp application.
Step 2: Request Balance Status and Payment Date
In the chat, type and send the following message:
“SASSA Balance Status Check” + “SRD Payment Date”
This will prompt the system to check your grant details.
Step 3: Wait for a Response
SASSA may take a few minutes or hours to respond, depending on the queue. Stay patient and check your WhatsApp periodically.
Step 4: Provide Your Details
Once SASSA replies, they will ask for your:
- South African ID Number
- Registered Phone Number
Send these details correctly to proceed.
Step 5: Receive Your SRD Balance and Payment Date
After verification, SASSA will send your current balance (e.g., R370) and the next payment date (e.g., 4 May 2025). If you need further assistance, you can ask follow-up questions.
Final Thoughts
Checking your SASSA status on WhatsApp is a quick and simple process. Just ensure you provide accurate details and follow up within working hours. If you face any issues, you can also visit SASSA’s official website or contact their helpline for further support.