How to Fix SASSA Status Referred SAFPS?

BySRD

Attention please, if your SASSA status check result was marked as “Referred SAFPS” then your application may be declined.

The South African Social Security Agency (SASSA) is managing the 8 types of social relief grants including the SRD grant. This grant is delivering the amount of R370 to each approved beneficiary. And there are more than 19 million beneficiaries who are receiving the grant regularly and this sums around 7.3 billion rands.

So what do you think, will SASSA bear any fraudulent or phishing activity for this grant? Never, not a chance at all. The agency is disbursing a giant amount every month and that is why the verification process is very strict.

Here you will find the meaning of a “Referred SAFPS” SASSA status and how you can fix it.

What is the Referred SAFPS SASSA Application Status Code?

The “Referred SAFPS” SASSA application status means that your application has been flagged for possible fraud or identity-related concerns.

SAFPS is the Southern African Fraud Prevention Service, a group that helps deter fraud and maintain a database of suspected swindlers.

If your SASSA status is marked as “Referred SAFPS,” it means your details might match the SAFPS database records, necessitating extra verification (or possible denial) of your SASSA application.

This might occur because of stolen identity, wrong information, or a problem with your private data being associated with illegal acts.

How to Fix SASSA Status Referred SAFPS?

When your SASSA status check says “Referred SAFPS,” it means your application has been pointed out for possible fraud or identity issues. This happens when your personal details line up with records in the Southern Africa Fraud Prevention Service (SAFPS) database, and it could result in your grant being put on hold.

Steps to Fix the “Referred SAFPS” Status

1. Contact SAFPS for Verification

Reaching out to the SAFPS is needed to get to the bottom of the situation. Find out why your details are flagged and take the steps necessary to save your record.

When contacting SAFPS, be prepared with:

  • Your South African ID number
  • A clear explanation of your issue
  • Any supporting documents proving your identity

2. Apply for Protective Registration

If your identity has been misused or you suspect fraud, you can apply for Protective Registration through SAFPS. This service helps prevent further fraud using your identity details.

Steps to Apply:

  1. Go to the Protective Registration Page
  2. Click on “REGISTER NOW“
  3. Follow the instructions to submit your request

3. Use the YIMA Scam Prevention Toolbox

SAFPS also offers the YIMA Scam Prevention Toolbox, which helps individuals check and secure their identity from scams and fraud. You can use this tool to see if your details are at risk.

  • Visit: https://www.yima.org.za/reportscam

4. Contact SASSA for Further Assistance

If you believe your grant application was wrongly flagged, you should also contact SASSA and provide proof that your identity is clear.

  • SASSA Toll-Free Helpline: 0800 60 10 11
  • Visit Your Nearest SASSA Office with your ID and any supporting documents.

5. Submit an Appeal to SASSA

If your application is declined after contacting SAFPS, you can submit an appeal through the SRD Appeal Process on SASSA’s website:

  1. Open the appeal website srd.sassa.gov.za/appeal.
  2. Enter your phone number to get the security code via SMS.
  3. Now fill out the appeal application form.
  4. Submit the form.

How to Avoid Identity Theft in the Future?

Identity theft is a serious issue. Scammers can use your personal details to commit fraud. Follow these steps to protect yourself.

1. Keep Your Personal Information Safe

  • Never share your ID number, bank details, or passwords with strangers.
  • Shred documents with sensitive information before throwing them away.
  • Use strong, unique passwords for online accounts.

2. Be Cautious with Phone Calls and Emails

  • Do not trust calls or messages asking for personal details.
  • Verify the sender before clicking on links in emails or SMS.
  • Banks and government agencies never ask for sensitive information over the phone.

3. Secure Your Digital Presence

  • Enable two-factor authentication (2FA) on important accounts.
  • Use updated antivirus software and firewalls.
  • Avoid using public Wi-Fi for online banking or important transactions.

4. Monitor Your Accounts Regularly

  • Check your bank and credit statements for unauthorized transactions.
  • Review your SASSA or SAFPS status periodically.
  • Report suspicious activity immediately.

5. Register for Protective Services

  • Use SAFPS Protective Registration to prevent fraud.
  • Sign up for fraud alerts from your bank and mobile provider.

6. Stay Informed About Scams

  • Follow government and financial institution alerts on fraud.
  • Educate yourself on new scam tactics.
  • Report scams to the authorities to help others stay safe.

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